Terms and Conditions

The safety software we use SSL (Secure Socket Layer) encrypts all personal information (like name, address, creditcard number) you enter in our website. This information is not accessible to any third-parties whilst you are connected to our server with the SSL protocol. SSL encrypts all information that you pass to us over the internet using a unique key that only we can access. You can see the secure area on https:// in your browser while you are entering your customer account.

Our SSL-certificate is from Geotrust Inc., the leading company in SSL-certificates.

The followning information is encrypted:

· Personal information (name, address, Telephone-No. etc.)
· Login Information (eMail Address and password)
· Payment method
· Credit-Card and Bank Account Information
· The Date you wish to wait for missing items in an order

Cultstyles GmbH presents this privacy statement in order to demonstrate our firm commitment to privacy. We assure you that your data will be treated in the respect of the law of December 8, 1992 on Protection of the Private Life. The following discloses our information gathering and dissemination practices for this website.
This site contains links to other websites. Cultstyles GmbH is not responsible for the privacy practices or the content provided by those sites.
Our site uses an order form for customers to request information, products, and services. We collect visitors contact information (like their email and delivery address) for our own database. This informations are only used to ship the ordered items to our customers and financial information is only used to bill for those purchases.

Ordering at a cultstyles GmbH Online Shop is very comfortable. We offer a free registration service, where all necessary personal information can be saved using a username and password, so that this information can automatically be entered each time you wish to place an order. Your account makes ordering easier in the following ways:

- Items in your Shopping Cart are saved. You can come back later to order the items...
- You no longer need to enter your Personal Details when placing an order...
- You can access and change your Personal Details in "My Account" or delete your customer account completely...

The registration is free and you have no obligation to order.

When you visit or purchase from our sites, "Cookies" are left on your PC to enable us to track your orders and supply other mutually helpful information. (See "Enabling Cookies" below). Wherever possible, we use "session cookies" which are deleted when you shut down your internet browser.

Enabling Cookies - Internet Explorer

- On the Tools menu in Internet Explorer, click Internet Options
- Click the Security tab.
- Scroll down and find "Cookies"
- Click on the "enable" button. This should then allow you to add items to your cart.

Stock Items
Items held in stock will be despatched within 24 hours of us receiving your order. If you have ordered a number of items, these will be despatched as they become available. We will not hold up your entire order waiting for an out-of-stock item or new release to arrive in stock.

Out of Stock Items
In most cases, out-of-stock (back-order) items are on order from the manufacturers. In some cases, we may be awaiting or researching information from one or more of our suppliers. When we receive the product, we will ship it to you promptly. Back-order titles usually come into stock within 1 to 2 weeks but can occasionally take longer. If your order is not ready to ship within 10 days, we will send you an update via e-mail. If for any reason we determine that a back-ordered item will no longer be available at all, we will notify you immediately by e-mail, cancel the item from your order and delete the item from our catalogue. We will refund your payment for this item or you may select an alternative of the same value.

We will check as to how far we are able to process your order. Only then will we decide as to how far we accept your received offer. Usually this is done by us sending out the order. If you have indicated an email address you will receive a notice of arrival. By confirming your order or sending out the order our part of the contract has accordingly been fullfilled.

Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not in any case accept a damaged delivery (e.g. if it is open or similar) since by doing this you implicitly confirm the reception of undamaged items.

We want you to be satisfied with our service, so all orders can be exchanged or returned within 2 weeks.

As a buyer, you are not obliged by law to state reasons for returning the goods. Nevertheless, we would ask you to give us with the return your bank details (including IBAN and BIC). This is very important to give you back your money. If those datas are not included in your return, we are forced to credit the amount to your customer account.Please ensure that your return consignment is adequately stamped, and send it to our returned goods section using the most cost-efficient route.

cultstyles GmbH
Retourenabteilung
Metzinger Str. 75
72555 Metzingen
Germany

Once the goods have been returned within the stated period, the purchase contract will be nullified and we will issue you with a credit note to cover the returned goods. In certain circumstances, we may be able to credit your credit card account or bank account with the relevant amount. We will replace goods in respect of which you have issued a complaint. If the item is no longer available, we will reimburse you for the purchase price and postage costs. We will always bear any postage costs in the event of a justified complaint (faulty goods, incorrect delivery or similar)!

The author Cultstyles GmbH is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages.

Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.

# All deliveries are subject to these terms of delivery.
# All data necessary for delivery and processing are stored on the servers of cultstyles GmbH and we assure that they will not be handed over to any third party.
# We assure our goods to be free of manufacturing or material defects or errors. We are not responsible for any misuse of our articles for purposes intended by the customer.
# You are entitled to all legal rights in case our goods have flaws (2 years warranty claim). We do not grant further guarantees. Obvious flaws of goods are to be reported to us immediately after reception in written form. If not reported all other warranties on our behalf reffering to this expire. We recommend to check all goods immediately after you received your parcel.
# All prices are in Euros (€) including the local VAT of 16% and respectively 7% for Books and Magazines. The price at the time of ordering is the valid price for online orders. Errors and omissions excepted. Only when ordering from the magazine: We reserve the right to change prices at any time.
# Due to the printing process of the magazine there might be slight divergences in colours.
# The delivered goods remain our property until fully paid for.
# In case one of the above mentioned regulations loses its validity the validity of the other regulations is not affected. Instead of the invalid regulation a valid regulation which resembles the economic purpose and the intention of the invalid regulation has to come into effect.
# These regulations - as well as any contract for sale based on these regulations - are based upon our German "Allgemeine Geschäftsbedingungen der Cultstyles GmbH" and subject to German law. If one or any of these regulations are invalid or inoperative always the German version is significant.